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GENERAL
POLICY
INVOICES
RETAINER
REFERRAL
FEES
RATES
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| RATES
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| THE
COST FOR PROJECT DEVELOPMENT |
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The cost for project
development (web site design and programming, deployment
of e-commerce and network solutions) will vary depending
upon the complexity and type of work performed. To provide
the most accurate pricing information possible we offer
a free consultation / price estimate to all clients.
To obtain a free estimate please
fill out the appropriate request form(s):
Web
site Worksheet, Shopping
Cart Worksheet or General
Information/Quote Request Form and in few business
days you will have a solid estimate for use in your planning
and decision making.
Of course, it is impossible for
us to know exactly how much time it will take us to complete
any given project development, so we calculate our actual
costs and add in our best estimate of the time necessary
to complete the project. This total is used to prepare
your quotation. If we end up needing more time than we
estimated to complete your project, you pay only the quoted
price. If we need less time than estimated, your final
price is reduced by the difference in time used.
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| SMALL
BUSINESS HOURLY RATES |
| This table is not for
project development costing. To obtain a free estimate
for your project just fill out a request
form and in few days you will receive a detailed estimate
prepared specifically for your requirements. |
| JOB
DESCRIPTION |
RATE |
| Standard
development rate: This
rate applies to all types of development working
including: analysis, Web site design, database and
server side scripting, setup of web hosting account
(hosting service will be charged separately), computer
network design and deployment. |
$90/hour |
| Standard
consulting rate: This
rate applies to all research, analysis, and technical
advice not part of a contract. |
$90/hour |
| Standard
support rate: This
rate applies to all system support that is a single
incident without a contract. Includes on-site problem
diagnosis and resolution of all desktop, laptop,
workstation, server, network and peripheral hardware,
software installation, configuration, upgrades,
virus removal , computer cleaning, web site maintanence.
We support Microsoft Windows, Apple Mac and Linux
operation system. |
$80/hour |
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| RESIDENTIAL
HOURLY RATES |
Residential Computer
Hardware and Software Troubleshooting
Includes on-site
maintenance upgrades of all workstation, server,
network and peripheral hardware. Software installation
configuration, upgrades and troubleshooting. Virus
removal. |
$40/hour |
Internet Training
Let us show you how to
use the World Wide Web and Electronic Mail. Completely
custom training so you get exactly what you want. |
$40/hour
+$5/hour for each
additional student |
General Computer
Training
Let us show you how to
use your computer! We come to your house, show you
how to make your computer do what you want! |
$40/hour
+$5/hour for each
additional student |
Software Training
Includes in-home based
training for most current software. |
$40/hour
+$5/hour for each
additional student |
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| ONSITE
SERVICE CONTRACTS |
| You can find more
Information about our onsite service contracts here. |
| Blok of Time
(10 hours) |
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| Small
Network Support Packages Yearly
Contract for small Linux network (< 5 hosts) |
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silver |
$540.00
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gold |
$720.00
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platinum |
$1080.00
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These three levels of support
for small Linux networks can be adapted to suit your needs.
Please, read more Information about these packages here.
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| Computer
Maintenance Plan |
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No of PC
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Monthly Payment
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Monthly Cost / PC
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Total Annual Cost
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2
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$49.00
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$24.50
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$588.00
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3
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$69,00
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$23.00
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$828.00
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4
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$86.00
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$21.50
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$1032.00
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5
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$100.00
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$20.00
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$1200.00
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6
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$111.00
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$18.50
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$1332.00
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7
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$119.00
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$17.00
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$1428.00
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8
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$124.00
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$15.50
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$1448.00
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| BILLING
AND PAYMENT POLICIES |
GENERAL
POLICY:
NS Computing mainly works with
signed contracts to insure mutual understanding and confidence.
In all cases except travel, NS Computing bills by the
minute. NS Computing does not round its billings up to
the nearest hour or fifteen minute interval. For system
support on a call-out, adhoc basis the invoice is due
immediately after we finish the work. |
INVOICES:
NS Computing submits invoices
to clients at 15 day intervals unless the project has
been completed, in which case the invoice may be submitted
to the client prior to 15 days. Once a contracted body
of work is completed, the billing rate will revert to
the standard consulting rate applicable at such time and
as published on this web site.
Each invoice
will contain descriptions of the work performed, the
number of hours spent, and a total dollar amount due.
All invoices are 15 day net. All invoices must be paid
in Australian currency by a check drawn on an Australian
bank or by Visa or by MasterCard. No other forms of
payment are accepted.
Important - Please
read this carefully: It is NS Computing policy that
work will be put on hold when the accumulated balance
due(*)
on an account exceeds the amount of the retainer.
Work will recommence once an open invoice is paid which
results in the accumulated balance due falling below
the amount of the retainer.
(*) Accumulated balance
due is calculated as the outstanding balance due on
all open invoices plus the accumulated unbilled hours
due on an account.
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RETAINER:
All clients are required to pay
a retainer. This retainer will be held on deposit as guarantee
of payment of NS Computing invoices.
The retainer
is not prepayment. All invoices must be paid following
the terms of the contract.
At the end
of the contract the retainer will be applied to the
last invoice and any remaining balance will be refunded
to the client within 15 days of confirmation that all
of Client's payments have been fully processed by NS
Computing banking institution.
The retainer is typically calculated
based on a cost estimate for two billing cycles. As work
progresses, a running average is calculated for actual
costs per billing cycle. Based on this actual cost per
billing cycle, the dollar amount of the retainer may be
adjusted up or down. The client will be invoiced for the
retainer. Work will not begin until the retainer has been
received. |
REFERRAL
FEES:
Referral fees are paid on all
written referrals or leads that result in billable hours
with the exception of brokered contracts. The standard
fee is 5% of all billable hours for the first 30 days.
Fees will be paid only after payment from the client has
been received. If you have referrals of leads that you
wish to make, please contact the potential client and
inform them of your intention to refer them to NS Computing.
After confirmation from the potential client, please submit
the referral in writing to our postal
address or by
electronic mail. Once a contact with the client is
signed, fees will be paid 15 days net after the first
month of billing is complete and payment of invoices have
been received. |
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